Warranty & Two-Year Replacement Coverage | Reliable Protection | Thorair

Replacement Warranty

All ThorAir products come with a comprehensive 2-year warranty for peace of mind.

• First Year – Full replacement warranty. If your unit fails due to a manufacturing fault, we will replace it entirely at no cost.
• Second Year – Parts-only warranty. We’ll supply replacement parts free of charge for any covered issue, but labour and transport may not be included.

This warranty covers manufacturing defects under normal use and does not apply to misuse, physical damage, or unauthorised modifications.

To make a warranty claim, you’ll need:

• Proof of purchase (e.g. invoice or receipt)
• Description of the issue
• Photos or videos (where relevant)

For help with warranty claims or product issues, contact our support team or call 1300 263 551.